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Refund & Return Policy

At Jetli Transfer we want to offer you the best services to connect with loved ones. We stand by our policy that you are entitled to a refund only when an order has not been delivered to the recipient. We do not offer product returns. All sales are final. Jetli Transfer shall not be obligated to make any refunds for delayed payments unless and until Jetli Transfer has received from correspondent a confirmation of the effective cancellation of the transfer. Only then, a refund less fees will be processed. No refund shall be made by Jetli Transfer if, because of inaccurate or erroneous identification or information, payment has been made to one other than the named beneficiary. Jetli Transfer shall not be responsible for non-performance or loss or damage resulting from, failure to locate, or error in identifying, the named beneficiary, or resulting from declared or undeclared war, censorship, blockade, revolution, insurrection, civil commotion, or from any law, decree, moratorium, regulation, compulsion or control of public authority or of domestic or foreign government, de jure or de facto, or any agency thereof, or resulting from any other cause whatsoever beyond the control of Jetli Transfer, whether in connection with the transfer described on the face thereof or in connection with any transfer undertaken by Jetli Transfer for the purpose of making available such foreign exchange as may be called for to meet this order, all such risks being assumed by you.

Liability

Jetli Transfer is liable for any non-delivery or delayed delivery but only to the extent provided for herein. Jetli Transfer shall not be liable for any lost profits or any direct or indirect, incidental, special, punitive or consequential damages arising out of or in connection due to any non-delivery or delayed delivery. Any complaints may require five (5) business days to be resolved and extra fees may be charged for client error. Complaints will not be accepted after 180 days from the date of your transaction. Complaints concerning Jetli Transfer’s service should be addressed to R&R GROUP LLC, Customer Service, P.O Box 43002, Washington DC, 20010 or use the Contact Us form on Jetli Transfer’s website www.jetlitransfer.com

Warranty

THE SERVICE IS PROVIDED “AS IS” WITH NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO: (1) ANY WARRANTIES CONCERNING THE AVAILABILITY, ACCURACY OR CONTENT OF INFORMATION, PRODUCTS, SERVICES, OR RESULTS; AND (2) THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT. WE FURTHER DISCLAIM ALL REPRESENTATIONS AND WARRANTIES REGARDING ANY NON-SERVICE WEBSITE THAT. YOU MAY BE ABLE TO ACCESS THROUGH THE SERVICE OR THAT UTILIZES THE SERVICE; YOU UNDERSTAND THAT WE HAVE NO CONTROL OVER THE CONTENT OF OR SERVICES OR PRODUCTS PROVIDED IN CONNECTION WITH SUCH NON-SERVICE WEBSITES. YOU ASSUME TOTAL RESPONSIBILITY AND RISK FOR YOUR USE OF THE SERVICE.

Indemnification

You agree to defend, indemnify, and hold harmless Jetli Transfer and all of Jetli Transfer’s respective employees, agents, directors, officers, proprietors, partners, representatives, shareholders, servants, attorneys, licensors, predecessors, successors, and assigns, from and against any and all claims, proceedings, damages, injuries, liabilities, losses, costs, and expenses including reasonable attorneys’ fees relating to or arising from your use of the Service, any transactions made through the Service and any breach by you of this Agreement.

Security and Monitoring

For security purposes, Jetli Transfer may view, monitor, and record activity on the Site without notice or permission from you. Any information obtained by monitoring, viewing, or recording may be subject to review by law-enforcement organizations in connection with investigation or prosecution of possible criminal activity on the Site. We will also comply with all court orders involving requests for such information. Actual or attempted fraud or other unauthorized use of the Site and/or Service may result in criminal and/or civil prosecution and immediate termination of your right to use the Service.

Authorized Use/Password Protection

You are responsible for all authorized uses of the Service as accessed by your user name and/or password. Authorized uses include, if: (1) you give your user name or password to another person who you expressly or implicitly authorize to use the Service, and that person uses the Service, or (2) for any reason we conclude that the facts do not reasonably support a claim of unauthorized use. If you believe that your user name or password has been stolen, or that someone has made a transfer using your user name or password without your permission, you must notify Jetli Transfer at once. Once your user name and/or password are reported lost or stolen, we will block access to the Service.

Prohibitions

While accessing the Site or otherwise using the Service, you agree not to: tamper with, hack, modify or otherwise corrupt the security, content or functionality of the Service; restrict or inhibit any other user from using and enjoying the Site, the Service, and/or Jelti Transfer; post or make available on, or otherwise transmit through the Site, any material that violates or infringes in any way upon the rights of others; that is unlawful, defamatory, obscene, abusive, profane, vulgar, sexually explicit, racist, threatening, hateful, or otherwise objectionable; or that encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any law; post or transmit any information or software that contains a virus, worm, Trojan horse, or other harmful or disruptive component; post or transmit materials in violation of another party’s copyright or other intellectual property rights; or engage in any illegal activity using or in connection with Jetli Transfer, the Service, or the Site. We have the right to monitor the Site and the Service, and to disclose any information necessary to operate the Site and the Service properly; to protect ourselves and our sponsors, customers, and merchants; and to comply with legal obligations or governmental requests. We also reserve the right to prohibit from using the Site and/or Service any user who, in our sole discretion, violates this agreement, or any of its terms without notice to you.

Changes

Jelti Transfer reserves the right to change and/or discontinue the Service at any time, for any reason, to the extent permitted by law. We may change the terms of this agreement or change the Service, including eliminating or discontinuing any content or feature of the Service, restricting the hours of availability, or limiting the amount of use permitted, by posting notice of such modification on the home page of the Site when the modification takes effect. All changes shall be effective immediately upon posting of such notice. If you use the Service after we have posted such notice of a change in the Agreement you agree to be bound by all of the changes.

Ownership

Jetli Transfer is a registered service marks of R&R GROUP LLC. other products mentioned or trademarks of R&R GROUP LLC. or any of its affiliated companies. Any process, product or technique displayed on this Web site may be the subject of other intellectual property rights reserved by R&R GROUP LLC. created by viewing the information and materials on this Web site.

Governing Law & Venue

The terms and conditions of the agreement between you and R&R GROUP LLC are governed interpreted under the law of with a venue within Montgomery County, Maryland; without regard to its conflict of laws provisioned Web site is acceptance of the all terms here contained (including jurisdiction and venue) as a material.

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